Crystal Inn Hotel & Suites - Great Falls

We were so pleased with this hotel. Everything was spotlessly clean including the refrigerator and microwave. When you entered the room you could only smell clean. The room was spacious and and included a sitting area, an eating area and the bed area. Very well stocked. The front desk reception area was very inviting and the staff were friendly and helpful. Nice to talk too. Breakfast was one of the best we have had at a hotel. There were plenty of selections and the eggs and meat were hot and fresh. We will definitely stay here again when we pass through the area AND we recommend totally this hotel.

Greeted by very friendly receptionist found our room clean welcoming and comfortable in the morning missed breakfast but lady in breakfast room allowed us in to get a coffee for the road. After we had left realized I had left my iPad behind on my return the lady at front desk called housekeeping and they found it and returned it to me. The location accessible and large parking area was great as we were traveling with truck and trailer . We will definitely keep them in mind when we travel through Great Falls

The room was huge! The beds were comfy and we slept well even though we needed to get up really early to catch our flight. The shuttle was ready to go for our super early trip to the airport and though I didn’t catch her name, we had the friendliest lady shuttling us. She was a gem! Reception was fast and friendly, too! Gas station and restaurant nearby was handy. Getting downtown only took a short 10 minutes. The area was very quiet and well lit.

Breakfast had very good G/F bread and the coffee was actually pretty good as well. We were on the 2 nd floor and whoever was in the room above us had very heavy footsteps till later and was up early. Front desk staff were friendly and helpful. Even gave us a coupon for Cattleman’s restaurant which was exceptional service and food.

Rooms were a great size - very spacious, and staff were very accommodating. Everyone was very welcoming. Beds were quite comfortable, and having a fridge/microwave were a nice plus. The TV had a very good variety of stations, although the remote took some figuring out. Decent variety for the complimentary breakfast and the pool/hot tub were appreciated.